Privacy Policy
How we protect and handle your data
Privacy Policy
We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information when you use our AI ASMR video generation service.
Last updated: January 31, 2025
Transparency
We clearly explain what data we collect and how we use it to provide you with quality AI ASMR video generation experience.
Security
Your personal information is protected with industry-standard security measures and encryption protocols.
Control
You have full control over your data, including the ability to access, update, or delete your information.
Information We Collect
Information You Provide
- • Personal Details: Name, email address when you create an account
- • Preferences: ASMR template choices and customization settings you share
- • Account Information: Email address, subscription status, and payment information
- • Generated Content: ASMR videos you generate and save to your account
Information We Collect Automatically
- • Usage Data: How you interact with our service
- • Device Information: Browser type, operating system, IP address
- • Cookies: To improve your experience and remember your preferences
Legal Basis for Data Processing
Under applicable data protection laws (including GDPR), we process your personal data based on the following legal grounds:
Contractual Necessity
- • Account creation and management
- • ASMR video generation services
- • Payment processing
- • Customer support provision
Legitimate Interests
- • Service improvement and analytics
- • Fraud prevention and security
- • Marketing communications (with opt-out)
- • Technical troubleshooting
Consent
- • Cookie usage (non-essential)
- • Marketing communications
- • Optional feature usage
- • Data sharing for specific purposes
Legal Compliance
- • Financial record keeping
- • Regulatory reporting
- • Law enforcement requests
- • Tax obligations
How We Use Your Information
Service Provision
- • Generate personalized ASMR videos based on your preferences
- • Save your generated videos and template settings
- • Provide customer support and technical assistance
- • Process payments for premium subscriptions and credits
Service Improvement
- • Analyze service usage to improve functionality
- • Develop new features and capabilities
- • Ensure service security and prevent fraud
- • Send service-related communications
Data Processing Activities
AI Video Generation Processing
Data Types: User inputs, template selections, customization parameters, generated prompts
Purpose: Generate personalized ASMR videos and screen content before generation
Retention: Successful generation prompts and metadata may be stored with your video records; moderation audit records may store decisions, external IDs, timestamps, and hashed prompt references.
Location: Processed on secure cloud infrastructure
Safeguards: End-to-end encryption, pre-generation moderation, and access controls
Rights: You can delete generated videos anytime
Payment Data Processing
Data Types: Billing information, transaction records, subscription status
Processor: Creem (PCI DSS compliant payment processor)
Purpose: Process subscriptions and payments
Retention: As required by financial regulations (typically 7 years)
Security: Industry-standard encryption and fraud protection
Control: View and update billing info in your account
Analytics and Performance
Data Types: Usage patterns, page views, feature engagement, performance metrics, session recordings (anonymized), heatmaps
Purpose: Service optimization, bug fixes, conversion analysis, user experience improvement
Processing: Aggregated and pseudonymized where possible
Tools: Google Analytics 4, Microsoft Clarity, Umami Analytics, Vercel Analytics
Retention: Up to 2 years for statistical analysis
Opt-out: Use the analytics preference controls below
Analytics Consent and Preferences
We use multiple analytics tools to understand how visitors use the site, measure performance, and improve user experience:
- Google Analytics 4: Tracks page views, traffic sources, device details, and interaction events to help us understand overall site usage and conversion funnels.
- Microsoft Clarity: Provides anonymized session recordings and heatmaps so we can identify usability issues and improve page layouts. Clarity may set cookies (such as
_clckand_clsk) to maintain session continuity. For details, see Microsoft Privacy Statement. - Umami Analytics: A privacy-friendly, cookieless analytics tool that collects aggregated usage statistics without identifying individual users.
Clarity and Umami are only loaded after you grant consent. If you decline, these scripts will not execute and no third-party analytics cookies will be set. Google Analytics 4 respects the consent mode signal and will operate in a limited, cookieless state until consent is granted.
You can change your analytics preference at any time using the controls below. Your choice only affects analytics cookies; essential cookies required for core functionality are not impacted.
Current analytics consent: Not set
Data Sharing and Third-Party Services
We do not sell your personal information. We may share your information only in these limited circumstances:
- • Service Providers: Trusted third parties who help us operate our service
- • Legal Requirements: When required by law or to protect our rights and safety
- • Business Transfers: In the event of a merger, acquisition, or sale of assets
- • With Your Consent: When you explicitly agree to share information
Third-Party Service Providers
Payment Processing
Provider: Creem
Data: Billing info, payment transactions
Purpose: Secure payment processing and fraud prevention
AI Video Generation
Provider: Google Veo 3.1
Data: Video generation prompts and parameters
Purpose: AI-powered ASMR video creation
Content Moderation
Provider: Creem Moderation API
Data: Text prompts or template-derived prompts submitted for safety screening
Purpose: Pre-generation content moderation and payment platform compliance
Authentication
Provider: Supabase Auth
Data: Email, authentication tokens
Purpose: Secure user authentication and account management
Analytics
Providers: Google Analytics 4, Microsoft Clarity, Umami Analytics
Data: Page views, device details, interaction events, anonymized session recordings (Clarity), aggregated page stats (Umami)
Purpose: Usage analytics, conversion measurement, UX improvement via heatmaps and session replay
Cloud Infrastructure
Provider: Vercel, Supabase
Data: Application data, user content
Purpose: Hosting, database services, content delivery
Your Data Protection Rights
Under applicable data protection laws (GDPR, CCPA, etc.), you have the following rights regarding your personal data:
Right to Access
Obtain a copy of your personal data we process and information about our processing activities.
How to exercise: Contact us at [email protected] or through your account settings.
Right to Rectification
Correct or update your personal data if it is inaccurate or incomplete.
How to exercise: Update directly in your account settings or contact support.
Right to Erasure
Request deletion of your personal data in certain circumstances.
How to exercise: Delete your account or contact us for specific data removal.
Right to Restrict Processing
Limit how we process your data in certain situations.
How to exercise: Contact us with your specific restriction request.
Right to Data Portability
Receive your data in a structured, machine-readable format.
How to exercise: Request data export through your account or contact support.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
How to exercise: Unsubscribe from emails or contact us to object to processing.
How to Exercise Your Rights
• Email: [email protected] (we respond within 24 hours)
• Location: Shenzhen, China
• Account Settings: Many rights can be exercised directly in your account
• Support Form: Use our contact form with "Data Protection Request" as subject
• Verification: We may ask for identity verification to protect your privacy
Right to File a Complaint
If you believe we have not handled your personal data appropriately, you have the right to file a complaint with your local data protection supervisory authority.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- • Encryption in transit and at rest
- • Regular security audits
- • Access controls and monitoring
- • Secure data centers
Data Retention
- • Account data: Until account deletion
- • Generated videos: Until you delete them
- • Usage logs: Up to 2 years
- • Payment data: As required by law
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and ensure your privacy is protected.